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Evidence Guide: SHBHREF003 - Straighten and relax hair with protein treatments

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SHBHREF003 - Straighten and relax hair with protein treatments

What evidence can you provide to prove your understanding of each of the following citeria?

Consult with client and assess hair.

  1. Access and review any existing client hair straightening history or create for new clients.
  2. Determine, through discussion and questioning, nature of client dissatisfaction with current degree of hair curl or wave.
  3. Discuss client preferences, and expectations of desired degree of relaxation of curl or wave using visual aids to assist.
  4. Engage client in discussion about lifestyle and self-care factors that may impact on success of protein straightening treatment.
  5. Visually and physically examine and analyse client hair characteristics and condition.
  6. Identify contraindications to proceeding with protein straightening treatment and explain any present to client.
  7. Consider the interplay of the elements and principles of hair design to visualise, communicate and recommend hair straightening treatments appropriate for the client.
  8. Advise achievable degree of straightening, time period it will last and obtain client agreement to proceed with recommended straightening services.
Access and review any existing client hair straightening history or create for new clients.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine, through discussion and questioning, nature of client dissatisfaction with current degree of hair curl or wave.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discuss client preferences, and expectations of desired degree of relaxation of curl or wave using visual aids to assist.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Engage client in discussion about lifestyle and self-care factors that may impact on success of protein straightening treatment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Visually and physically examine and analyse client hair characteristics and condition.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify contraindications to proceeding with protein straightening treatment and explain any present to client.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consider the interplay of the elements and principles of hair design to visualise, communicate and recommend hair straightening treatments appropriate for the client.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advise achievable degree of straightening, time period it will last and obtain client agreement to proceed with recommended straightening services.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select products and prepare for service.

  1. Use knowledge of hair biology and cosmetic chemistry, as it applies to hair reformation treatments, to ensure effective and safe use of protein straightening products.
  2. Select protein straightening and relaxing products according to hair analysis to achieve desired degree of relaxation of curl or wave.
  3. Select and prepare equipment according to product instructions and relaxation methods to be used.
  4. Take personal precautions to prevent own skin reactions to protein products throughout preparation and service.
  5. Measure and prepare straightening and relaxing products, according to product instructions and ensure minimal wastage.
  6. Apply wraps, towels and skin barrier cream to ensure client protection and safety.
Use knowledge of hair biology and cosmetic chemistry, as it applies to hair reformation treatments, to ensure effective and safe use of protein straightening products.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select protein straightening and relaxing products according to hair analysis to achieve desired degree of relaxation of curl or wave.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select and prepare equipment according to product instructions and relaxation methods to be used.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take personal precautions to prevent own skin reactions to protein products throughout preparation and service.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Measure and prepare straightening and relaxing products, according to product instructions and ensure minimal wastage.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply wraps, towels and skin barrier cream to ensure client protection and safety.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply, process and set protein straightening products.

  1. Maintain client and operator comfort and safety throughout straightening service according to organisational procedures.
  2. Section hair and apply product evenly in a sequence from roots to ends using recommended smoothing technique indicated in product instructions.
  3. Time processing of straightening products, according to product instructions, check at regular intervals and judge when desired degree of relaxation is achieved.
  4. Dry the hair thoroughly and flat iron to complete straightening process.
  5. Dispose of hazardous and other waste safely according to organisational procedures.
Maintain client and operator comfort and safety throughout straightening service according to organisational procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Section hair and apply product evenly in a sequence from roots to ends using recommended smoothing technique indicated in product instructions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Time processing of straightening products, according to product instructions, check at regular intervals and judge when desired degree of relaxation is achieved.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Dry the hair thoroughly and flat iron to complete straightening process.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Dispose of hazardous and other waste safely according to organisational procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review service and provide home care advice.

  1. Review service outcomes against client expectations and confirm client satisfaction with degree of relaxation of curl or wave.
  2. Propose remedial action in response to any client concerns and post service analysis of hair condition and appearance.
  3. Reach agreement with client on proposed solutions through positive and open communication.
  4. Advise on after service maintenance and recommend home care products.
  5. Update client history to include full details of straightening service.
Review service outcomes against client expectations and confirm client satisfaction with degree of relaxation of curl or wave.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Propose remedial action in response to any client concerns and post service analysis of hair condition and appearance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Reach agreement with client on proposed solutions through positive and open communication.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advise on after service maintenance and recommend home care products.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Update client history to include full details of straightening service.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Consult with client and assess hair.

1.1.Access and review any existing client hair straightening history or create for new clients.

1.2.Determine, through discussion and questioning, nature of client dissatisfaction with current degree of hair curl or wave.

1.3.Discuss client preferences, and expectations of desired degree of relaxation of curl or wave using visual aids to assist.

1.4.Engage client in discussion about lifestyle and self-care factors that may impact on success of protein straightening treatment.

1.5.Visually and physically examine and analyse client hair characteristics and condition.

1.6.Identify contraindications to proceeding with protein straightening treatment and explain any present to client.

1.7.Consider the interplay of the elements and principles of hair design to visualise, communicate and recommend hair straightening treatments appropriate for the client.

1.8.Advise achievable degree of straightening, time period it will last and obtain client agreement to proceed with recommended straightening services.

2. Select products and prepare for service.

2.1.Use knowledge of hair biology and cosmetic chemistry, as it applies to hair reformation treatments, to ensure effective and safe use of protein straightening products.

2.2.Select protein straightening and relaxing products according to hair analysis to achieve desired degree of relaxation of curl or wave.

2.3.Select and prepare equipment according to product instructions and relaxation methods to be used.

2.4.Take personal precautions to prevent own skin reactions to protein products throughout preparation and service.

2.5.Measure and prepare straightening and relaxing products, according to product instructions and ensure minimal wastage.

2.6.Apply wraps, towels and skin barrier cream to ensure client protection and safety.

3. Apply, process and set protein straightening products.

3.1.Maintain client and operator comfort and safety throughout straightening service according to organisational procedures.

3.2.Section hair and apply product evenly in a sequence from roots to ends using recommended smoothing technique indicated in product instructions.

3.3.Time processing of straightening products, according to product instructions, check at regular intervals and judge when desired degree of relaxation is achieved.

3.4.Dry the hair thoroughly and flat iron to complete straightening process.

3.5.Dispose of hazardous and other waste safely according to organisational procedures.

4. Review service and provide home care advice.

4.1.Review service outcomes against client expectations and confirm client satisfaction with degree of relaxation of curl or wave.

4.2.Propose remedial action in response to any client concerns and post service analysis of hair condition and appearance.

4.3.Reach agreement with client on proposed solutions through positive and open communication.

4.4.Advise on after service maintenance and recommend home care products.

4.5.Update client history to include full details of straightening service.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Consult with client and assess hair.

1.1.Access and review any existing client hair straightening history or create for new clients.

1.2.Determine, through discussion and questioning, nature of client dissatisfaction with current degree of hair curl or wave.

1.3.Discuss client preferences, and expectations of desired degree of relaxation of curl or wave using visual aids to assist.

1.4.Engage client in discussion about lifestyle and self-care factors that may impact on success of protein straightening treatment.

1.5.Visually and physically examine and analyse client hair characteristics and condition.

1.6.Identify contraindications to proceeding with protein straightening treatment and explain any present to client.

1.7.Consider the interplay of the elements and principles of hair design to visualise, communicate and recommend hair straightening treatments appropriate for the client.

1.8.Advise achievable degree of straightening, time period it will last and obtain client agreement to proceed with recommended straightening services.

2. Select products and prepare for service.

2.1.Use knowledge of hair biology and cosmetic chemistry, as it applies to hair reformation treatments, to ensure effective and safe use of protein straightening products.

2.2.Select protein straightening and relaxing products according to hair analysis to achieve desired degree of relaxation of curl or wave.

2.3.Select and prepare equipment according to product instructions and relaxation methods to be used.

2.4.Take personal precautions to prevent own skin reactions to protein products throughout preparation and service.

2.5.Measure and prepare straightening and relaxing products, according to product instructions and ensure minimal wastage.

2.6.Apply wraps, towels and skin barrier cream to ensure client protection and safety.

3. Apply, process and set protein straightening products.

3.1.Maintain client and operator comfort and safety throughout straightening service according to organisational procedures.

3.2.Section hair and apply product evenly in a sequence from roots to ends using recommended smoothing technique indicated in product instructions.

3.3.Time processing of straightening products, according to product instructions, check at regular intervals and judge when desired degree of relaxation is achieved.

3.4.Dry the hair thoroughly and flat iron to complete straightening process.

3.5.Dispose of hazardous and other waste safely according to organisational procedures.

4. Review service and provide home care advice.

4.1.Review service outcomes against client expectations and confirm client satisfaction with degree of relaxation of curl or wave.

4.2.Propose remedial action in response to any client concerns and post service analysis of hair condition and appearance.

4.3.Reach agreement with client on proposed solutions through positive and open communication.

4.4.Advise on after service maintenance and recommend home care products.

4.5.Update client history to include full details of straightening service.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

consult with at least four clients, each with different hair straightening needs, and cumulatively complete these treatments which consistently achieve the planned degree of hair straightening or relaxation and without hair breakage:

protein treatments on untreated natural curly or wavy hair

protein treatments on chemically treated hair

protein treatments on strong or resistant natural curls

for each client, complete a pre-treatment hair analysis covering the following characteristics to recommend appropriate protein straightening treatments:

hair and scalp condition

hair texture

hair density

hair porosity

degree of curl or wave

length of hair

effects on hair of previous chemical services

record the following details of the protein straightening service in the history for each client serviced:

pre-service hair analysis

contraindications

desired degree of relaxation

products and processing times used

straightening methods used

degree of relaxation achieved

recommended home care products.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

key characteristics and interrelationships of the elements and principles of hair design and use in achieving hair straightening and relaxation effects;

elements of hair design:

line

shape

direction

size

texture

colour

principles of hair design:

balance

gradation

repetition

contrast

harmony

dominance

unity

hair biology, at an elementary level of understanding:

main functions and role of hair

main factors contributing to degree of curl or wave in hair

structure and cellular features of hair and hair follicles

process of hair growth and the hair growth cycle

characteristics of normal and damaged hair

at an elementary level of understanding, the physical effects on hair structure and bonds, texture and curl or wave of:

protein straightening and relaxing products

post-process conditioners

booster sprays

application of heat

key factors that influence degree of relaxation achieved:

hair porosity

hair condition

degree of initial curl or wave

product type

processing time

environmental humidity

smoothing methods

contraindications to using protein hair straightening products

organisation’s protein hair straightening products range:

formulation

product purpose

action on the hair

application instructions

processing times

role and basic content of Safety Data Sheets (SDS) or plain English workplace documents or diagrams that interpret SDS content

basic aspects of local government, state or territory health regulations applicable to providing hair reformation services

industry practices and organisational procedures for:

client comfort and safety with particular emphasis on:

using gown and towels to protect client clothes

application of barrier creams to face and neckline

avoiding product contact with eyes

avoiding hair breakage by application 1cm from hair root

monitoring client scalp comfort and condition

work health and safety for providing protein hair straightening treatments, with particular emphasis on:

avoiding product contact with operator eyes and skin

using correct posture and adjusting height of client chair to avoid fatigue and injury

using correct techniques to hold, grip and manipulate hair reformation tools to avoid fatigue and injury

minimising wastage of protein straightening products

waste disposal with particular emphasis on environmentally sound disposal methods.